Cancellation and Refunds Policy
We understand that plans can change. Please read our cancellation and refund policy carefully for House of Alaya - Ira Rishikesh.
Please note: We advise guests to check the specific cancellation policy as indicated during the booking process after selecting dates, as the policy may differ for certain dates or seasons.
1. Room Specific Cancellation Policies
Villa Stay
Full refund if cancelled up to 7 days before check-in. 50% refund if cancelled up to 4 days before check-in.
2. Cancellation by House of Alaya - Ira Rishikesh
In rare cases where we need to cancel due to unforeseen circumstances (weather, safety concerns, etc.), you will receive a full refund or alternative booking options.
3. Refund Process
- Refunds are processed within 7-10 business days
- Original payment method will be used for refunds
- Transaction fees are non-refundable
4. No-Show Policy
If you fail to arrive on the scheduled date without prior notification, no refund will be provided.
5. How to Cancel
To cancel or modify your booking, please reach out to us directly using the details provided on our contact page. Please include your booking reference number.